Culinary Portfolio Captain - Remote Supervisor Role
About the Role
We are seeking a Culinary Portfolio Captain - Remote Supervisor to join our dynamic team at The Tavern Collective. In this role, you will have the opportunity to lead and mentor a team while ensuring exceptional hospitality standards are met across our culinary portfolio. This position allows for remote work flexibility, enabling you to manage a high-performing team from anywhere.
What You'll Do
- Collaborate with the Kitchen Manager and Lead Portfolio Captain to mentor future leaders and review team goals quarterly.
- Deliver exceptional hospitality and team support while achieving daily profitability and budgeted financial targets.
- Maintain a fully staffed training team and lead “Always On Training” programs.
- Uphold Culinary & Safety Standards by coaching food quality, plating, and ticket times while ensuring compliance with health and food safety regulations.
- Promote high execution of S.P.E.C.F.M. and lead daily food-focused mini meetings.
- Foster a fun, inclusive environment that encourages public praise and private coaching.
- Track Performance & Guest Experience by monitoring QSA scores, online sentiment, labor productivity, and guest count targets.
- Communicate menu rollouts and adjustments to ensure consistency and guest satisfaction.
Requirements
- Proven ability to lead high-performing shifts focused on guest experience and team support.
- Strong understanding of profitability metrics and cost management.
- Experience in culinary training, team development, and retention strategies.
- Skilled in coaching food quality, plating standards, and health/safety compliance.
- Ability to foster a positive, inclusive, and high-retention work environment.
- Strong communication skills for menu rollouts and team development.
- Familiarity with labor productivity, ticket time standards, and QSA metrics.
- Capable of conducting interviews, assigning trainers, and signing off on new hires.
Nice to Have
- Experience in multi-unit restaurant operations.
- Knowledge of culinary trends and innovations.
- Previous experience in a supervisory role within hospitality.
What We Offer
- Competitive salary ranging from $60,000 to $80,000 annually.
- Employee discounts at various corporate locations.
- Opportunities for career advancement within a rapidly expanding company.
- Comprehensive training programs designed to enhance your skills.
- A supportive and inclusive work environment.
- Networking opportunities within the hospitality industry.
- Flexible remote work options.
This role offers a unique opportunity to lead a culinary team remotely, with competitive pay and numerous growth opportunities in a reputable hospitality company.
Who Will Succeed Here
Proven experience in developing and implementing training programs for culinary teams, utilizing tools like Learning Management Systems (LMS) to ensure consistent adherence to culinary standards and food safety regulations.
Strong ability to foster a remote team culture, demonstrating skills in digital collaboration platforms (e.g., Slack, Zoom) to maintain engagement and productivity within a geographically dispersed team.
A mindset geared towards continuous improvement and innovation in hospitality management, with a focus on data-driven decision making to enhance guest experiences and operational efficiency.
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