Commercial Operations Associate - Remote Opportunity

About the Role

We’re hiring a Commercial Operations Associate to drive the execution and operating rhythm of new business sales. This Commercial Operations Associate remote position is a high-impact role for a commercially minded operator who can bring pace, structure, and consistency to a high-touch, research-led sales process. You’ll keep opportunities moving, tighten pipeline hygiene, coordinate handoffs, optimize for higher conversion, improve meeting and deck readiness, support senior sellers on live deal prioritization, and streamline the workflows that support new business performance.

What You'll Do

• Keep deals moving with clear next steps, clean stage discipline, and strong follow-through.
• Identify stalled opportunities and drive action to unblock them.
• Optimize the sales and commercial process by identifying root causes for deal losses and lagging opportunities and how to fix them.
• Coordinate handoffs and inputs across Business Development, Research, Campaigns, Growth, and Content.
• Support senior sellers with day-to-day sales prioritization, including triaging live opportunities and deals, managing follow-up, and helping keep key opportunities moving.
• Own deck templates and quality-control client-facing materials going out.
• Improve meeting prep, briefs, and proposal readiness.
• Partner on automation and process improvements across the deal pipeline.
• Own a small number of lower-priority, non-target-account opportunities to ensure you understand and can execute the process you’re helping to build and run.

Requirements

• Experience in sales operations, commercial operations, revenue operations, enablement, or a similar cross-functional commercial role.
• Strong understanding of B2B pipeline management and deal progression.
• Confidence bringing structure and accountability to live opportunities.
• Excellent project management and stakeholder coordination skills.
• Strong written communication and a high bar for quality.
• Hands-on experience with HubSpot.
• Experience improving workflows, templates, reporting, and automation.
• Comfort working behind the scenes to help senior sellers perform at their best.

Nice to Have

• Experience in a consultative, outbound, research-led sales environment.
• Experience within market research, consumer insight, management consulting, or adjacent services sector.
• Familiarity with HubSpot, Clay, Fathom, Notion.
• Some direct selling experience on smaller or lower-priority accounts.

What We Offer

• Competitive salary of £60,000 - £80,000 per year.
• Opportunity to work in a dynamic and fast-paced startup environment.
• Flexible working arrangements with a focus on work-life balance.
• Professional development opportunities and training.
• Diverse and inclusive workplace culture.

Please note this role is required to be in-office 4 days a week (Monday-Thursday). Focaldata is an equal opportunities employer. We believe in the value of a diverse and inclusive workforce for our business, team, and customers. We encourage all applications regardless of age, disability, gender, marriage, pregnancy, maternity, race or nationality, religion or belief, sex, and sexual orientation.