Talantix.io
Yarra Trams•27.02.26
AI SCORE 8.5

Cleaning & Facilities Delivery Lead - Remote Opportunity

$70K–$90K/year
RemoteTransportation Services
Contract Management•Facilities Maintenance•Safety Management•Customer Experience•Data Analysis

About the Role

Yarra Trams is seeking a Cleaning & Facilities Delivery Lead to oversee the management and monitoring of our vital cleaning contract. This role is essential in ensuring a consistently high standard of cleanliness for passengers traveling on the Yarra Trams network. As a Cleaning & Facilities Delivery Lead, you will be responsible for ensuring that the cleaning contract is delivered in the required quality, quantity, and frequency across all areas of the contract.

What You'll Do

  • Ensure the cleaning contract KPIs are consistently met and manage performance issues effectively.
  • Coordinate cleaning activities across various departments, particularly Rolling Stock, Lines, and Infrastructure.
  • Work collaboratively with the Passenger Insights team to ensure compliance with the Passenger Experience Regime (PXR) regarding cleanliness.
  • Support the Team Manager, Facilities & Cleaning Services in identifying and recording maintenance activities required by the service provider.
  • Build and sustain relationships with contractors and stakeholders to resolve conflicts and negotiate effectively.

Requirements

  • Experience in cleaning and facilities maintenance within the transport or similar industry.
  • Ability to identify safety risks and implement effective controls.
  • Proven experience in managing complex contracts and programs.
  • Strong attention to detail and ability to manage performance-driven programs.
  • Understanding of customer experience principles and their relation to business objectives.

Nice to Have

  • Experience in a leadership role within facilities management.
  • Knowledge of compliance and regulatory requirements in the transport sector.
  • Skills in data analysis and reporting based on passenger feedback.

What We Offer

  • Competitive salary range of AUD 70,000 - 90,000 per year.
  • Flexible remote work options to enhance work-life balance.
  • Opportunities for professional development and career advancement.
  • Collaborative and supportive team environment.
  • Engagement in meaningful work that impacts the community.
Why This Job8.5 of 10

This role offers a unique opportunity to lead cleaning and facilities management for Yarra Trams, ensuring high standards and a positive passenger experience while enjoying remote work flexibility.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

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Proficient in contract management tools such as Procore or ContractWorks, with a strong ability to analyze contract performance data to ensure compliance and service quality.

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Self-motivated and organized, with the ability to manage multiple projects remotely while maintaining a high level of attention to detail and accountability for cleaning standards.

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Experienced in utilizing data analysis software like Excel or Tableau to track cleaning metrics and customer feedback, demonstrating a commitment to continuous improvement in service delivery.

Learning Resources

→Contract Management: A Practical Guidecourse
→Facilities Management Guideguide
→Data Analysis with Excelarticle

Career Path

Cleaning & Facilities Delivery Lead(Now)→Facilities Operations Manager(1-2 years)→Director of Facilities Management(3-5 years)

Market Overview

Market Size 2024
$10.5B
Annual Growth
12.3%
AI Adoption in Contract Management
35%
Investment in Facilities Management Tech
+25%
Labour Demand for Contract Managers
+15%
Avg Salary for Contract Management Roles
$85K

Skills & Requirements

Required
Contract ManagementFacilities MaintenanceSafety Management
Growing in Demand
Negotiation SkillsRisk ManagementDigital Contracting Tools
Declining
Manual Contract ProcessingPaper-Based Documentation

Domain Trends

Rise of AI in Contract Management
AI tools are increasingly automating contract creation and analysis, with 35% of companies adopting AI solutions for efficiency.
Shift to Cloud-Based Facilities Management
Cloud technology adoption in facilities management has surged by 40%, enabling better data analytics and remote management capabilities.
Emphasis on Sustainability in Facilities Management
76% of organizations are prioritizing sustainability in their facilities strategies, reflecting a growing trend towards eco-friendly practices.

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