About the Role

We are seeking a dedicated Case Manager to join our team remotely, advocating for underserved individuals in your community. As a Case Manager, you will play a vital role in providing support and resources to those in need, ensuring they receive the care and assistance they deserve.

What You'll Do

  • Establish positive working relationships through a solution-based approach with individuals served and their support teams.
  • Develop and monitor Person-Centered Plans (PCPs) that identify outcomes important to the individuals.
  • Advocate on behalf of individuals, providing education and resource information to empower them toward self-determination.
  • Conduct assessments and gather necessary documentation for eligibility of services.
  • Research and coordinate resources to achieve outcomes specified in individuals' PCPs.

Requirements

  • Bachelor's degree in a human services field or a non-human services field with two years of relevant experience.
  • Experience working with individuals with developmental disabilities is preferred.
  • Strong communication skills and ability to build relationships with diverse groups.
  • Ability to adapt to changing situations and maintain a customer-focused approach.
  • Familiarity with HIPAA regulations and confidentiality practices.

Nice to Have

  • Knowledge of Maryland Department of Health’s Targeted Case Management.
  • Experience in advocacy and resource coordination.
  • Skills in person-centered planning and documentation.

What We Offer

  • Competitive salary ranging from $64,395 to $79,861 based on experience and education.
  • Quarterly bonus potential and reimbursement for travel expenses.
  • Comprehensive benefits including medical, dental, vision, and life insurance.
  • Tuition reimbursement and student loan repayment programs.
  • Supportive leadership and extensive paid training.
Why This Job8.5 of 10

This remote Case Manager position offers a competitive salary and excellent benefits, making it an attractive opportunity for those passionate about community support.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

Proficient in case management software such as CareSmart or CaseWorthy, with a strong ability to analyze data for resource coordination and person-centered planning.

Self-motivated and adaptable in a remote work environment, demonstrating excellent time management skills to maintain productivity and meet deadlines while working independently.

Empathetic mindset with a strong focus on advocacy, capable of understanding the unique challenges faced by underserved individuals and effectively communicating with diverse stakeholders.

Learning Resources

Introduction to Case Managementcourse

Career Path

Case Manager - Remote Advocate for Community Support(Now)Senior Case Manager or Program Coordinator(1-2 years)Director of Community Services or Program Manager(3-5 years)

Market Overview

Market Size 2024
$3.5B
Annual Growth
12.2%
AI Adoption
45%
Investment in Tech-Enabled Case Management
+150%
Labour Demand for Case Managers
+20%
Avg Salary for Case Managers
$70K

Skills & Requirements

Required
Case ManagementAdvocacyPerson-Centered Planning
Growing in Demand
Data AnalysisTelehealth CoordinationDigital Communication Tools
Declining
Paper-Based DocumentationTraditional Phone-Based Advocacy

Domain Trends

Rise of AI in Case Management
45% of organizations are adopting AI tools to enhance case management processes, improving efficiency and client outcomes.
Telehealth Integration
60% of case managers are now utilizing telehealth platforms, reflecting a 30% increase in remote service delivery since 2022.
Focus on Person-Centered Care
Over 70% of organizations are shifting towards person-centered planning methodologies, leading to improved client satisfaction and engagement.

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