About the Role
We are looking for an AML Ops Supervisor to join Nubank's team in a remote capacity. As an AML Ops Supervisor, you will play a crucial role in ensuring compliance with AML, KYC, EDD, and sanctions requirements while leading operational teams. This position is essential for protecting Nubank from financial crime risks and enhancing our regulatory operations.
What You'll Do
- Oversee AML processes and support alert investigations and reporting obligations.
- Manage operational queues, KPIs, dashboards, and capacity planning.
- Coordinate case preparation for escalation to the AML Forum.
- Ensure timely and accurate regulatory reporting (e.g., SARs) to authorities.
- Conduct quality assurance reviews and identify control gaps.
- Identify workflow optimization opportunities and lead AML-related regulatory projects.
- Collaborate cross-functionally with Legal, Compliance, and Risk teams.
- Provide continuous feedback and support team development.
Requirements
- At least one year of experience in managing and supporting operational teams.
- Proficient in oral and written communication in Spanish and/or English.
- Detail-oriented, organized, and proactive in creating and improving processes.
- Bachelor’s degree in Law, Finance, Business Administration, Economics, or related fields is a plus.
- Experience submitting Suspicious Activity Reports (SARs) is preferred.
- Knowledge of Mexican banking and SOFIPO regulations.
- Proficiency in Excel/Sheets, Looker, SQL, or Python.
- Ability to translate data insights into strategic actions.
Nice to Have
- CNBV certification.
- Experience in a financial institution or fintech environment.
What We Offer
- Chance of earning equity at Nubank.
- Extended maternity and paternity leaves.
- Health and life insurance, including dental and vision coverage.
- Access to our mental health and wellness assistance program.
- Learning and development opportunities through our platform.
- Holiday Bonus of 30 days of pay per year.
- 17 days of paid vacation with a 25% vacation bonus.
- Work-from-home allowance and gym partnership.
This remote AML Ops Supervisor position at Nubank offers a unique opportunity to lead compliance efforts in a rapidly growing FinTech company. Enjoy competitive benefits and the chance to earn equity.
Who Will Succeed Here
Proficient in SQL and Python for data analysis and reporting, enabling efficient investigation of AML alerts and KYC processes.
Demonstrates a proactive mindset with strong analytical skills to identify compliance gaps and implement effective solutions in a remote work environment.
Possesses a deep understanding of regulatory compliance frameworks and AML best practices, with at least 3-5 years of experience in financial crime risk management.
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