AI Staff Engineer - Voice AI & Agentic Systems (Remote)
About the Role
We are seeking an experienced AI Staff Engineer - Voice AI & Agentic Systems to join our dynamic team in a fully remote capacity. In this role, you will lead high-impact Voice AI initiatives at an enterprise scale, tackling cutting-edge AI and CCaaS challenges that have real-world healthcare implications. As an AI Staff Engineer, you will collaborate with senior leaders across Product, Security, and Engineering to build systems that matter—used by customers and partners every day.
What You'll Do
- Design and implement advanced Voice AI systems that leverage LLMs, NLP, and NLU technologies.
- Lead the development of AI-enabled products that enhance customer service and improve medical record management.
- Collaborate with cross-functional teams to ensure seamless integration of AI systems within existing infrastructures.
- Utilize cloud technologies such as AWS, GCP, and Azure for scalable AI deployments.
- Drive automation initiatives to enhance operational efficiency and system reliability.
Requirements
- Proven experience as an AI Engineer or similar role, with a focus on Voice AI technologies.
- Strong knowledge of machine learning algorithms and AI systems engineering.
- Experience with Python, Node.js, and relevant AI frameworks.
- Familiarity with API architecture and cloud infrastructure.
- Excellent project management skills and the ability to collaborate effectively with diverse teams.
Nice to Have
- Experience in the healthcare industry or with AI applications in medical settings.
- Knowledge of compliance operations and legal frameworks related to AI.
- Familiarity with Infrastructure as Code (IaC) practices.
What We Offer
- Competitive salary ranging from $140,000 to $180,000 per year.
- Opportunity to work on innovative AI projects with significant real-world impact.
- Flexible remote work environment with a focus on work-life balance.
- Collaborative culture that values input from all team members.
- Access to professional development resources and training opportunities.
This role offers a unique opportunity to lead impactful AI initiatives in the healthcare sector while working remotely. The competitive salary and collaborative culture make it an attractive position for experienced engineers.
Who Will Succeed Here
Proficiency in Python and Node.js for developing scalable Voice AI applications, with a strong understanding of libraries such as TensorFlow and PyTorch for Machine Learning and NLP tasks.
Self-motivated and disciplined to thrive in a fully remote work environment, exhibiting strong organizational skills to manage multiple projects and deadlines effectively.
Extensive experience leading cross-functional teams in cloud environments (AWS, GCP, Azure), with a strategic mindset to drive AI initiatives that align with business goals, especially in healthcare applications.
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