Account Manager - EMEA Remote

About the Role

We are seeking a talented Account Manager - EMEA Remote to join our dynamic team at Remote. This role is pivotal in managing the entire sales cycle while nurturing customer relationships and driving revenue growth through upselling and cross-selling strategies. As an Account Manager, you will have the opportunity to work from anywhere, contributing to our mission of transforming the global employment landscape.

What You'll Do

• Manage the entire sales cycle for existing customers, ensuring satisfaction and retention.
• Identify new expansion opportunities within the EMEA region.
• Execute upsell and cross-sell strategies to maximize revenue.
• Own and nurture customer relationships, acting as the primary point of contact.
• Collaborate with cross-functional teams to design tailored solutions for small and mid-sized businesses.
• Maintain proactive communication with key customer contacts to understand their needs.
• Meet and exceed sales quotas consistently, driving overall company growth.
• Develop and maintain a robust sales pipeline, utilizing CRM tools effectively.
• Understand Remote’s services and industry position to provide informed solutions.

Requirements

• Experience in account management or SaaS sales, with a proven track record of success.
• Strong relationship-building skills with key decision-makers.
• Proven ability to drive revenue growth and meet sales targets.
• Excellent verbal and written communication skills in English.
• Ability to work independently and collaboratively within a team.
• High level of integrity and a strong work ethic.
• Strong business acumen and multitasking skills.
• Customer-focused with a passion for customer-facing roles.
• Resilience and ability to perform under pressure.

Nice to Have

• Experience in a fully remote work environment.
• Familiarity with CRM software and sales analytics tools.
• Knowledge of the EMEA market and its dynamics.

What We Offer

• Work from anywhere with flexible paid time off.
• Flexible working hours to suit your lifestyle.
• 16 weeks of paid parental leave to support family needs.
• Mental health support services for employee well-being.
• Stock options to share in the company's success.
• Learning budget for personal and professional development.
• Home office budget and IT equipment to set up your workspace.
• Budget for local in-person social events to foster team connections.