Accommodation Supervisor - Remote Opportunity at Parkdean Resorts

About the Role

Join us as our new Accommodation Supervisor, where you’ll play a key role in supporting the Accommodation Manager and Assistant Accommodation Manager to ensure our holiday homes consistently meet the highest standards of cleanliness and presentation. This Accommodation Supervisor remote role is perfect for those who are passionate about hospitality and team leadership.

What You'll Do

• Ensure the consistent delivery of exceptionally clean, safe, and well-maintained holiday homes for our guests.
• Conduct regular inspections and checks of holiday homes to ensure cleanliness standards are being met, taking action to fix any non-compliance issues immediately.
• Clean holiday homes, lodges, and glamping pods (where applicable) to our high brand standards.
• Ensure your team has the right tools and stocks to do their job efficiently and effectively.
• Build positive relationships with guests to resolve queries with minimal disruption to their stay.
• Create a culture within your team to consistently deliver high standards and respond positively to guest feedback.
• Assist with the onboarding and training of new team members, providing ongoing development and support through on-the-job coaching.
• Monitor stock levels of cleaning supplies, linen, and guest amenities, reporting low levels to the Accommodation Manager or Assistant Accommodation Manager.

Requirements

• Experience supervising a team in a hospitality environment.
• Ability to access accommodation to perform checks and deliver hands-on cleaning services, performing physical tasks including lifting, bending, and standing for extended periods.
• Flexibility to work to suit business needs, including weekends, evenings, and bank holidays.
• Strong communication skills and the ability to carry out complex plans of work efficiently.
• A leadership style that gets the best out of diverse teams.
• A full UK driving licence.

Nice to Have

• Experience in the hospitality industry.
• Knowledge of health and safety regulations, COSHH, and company policies.

What We Offer

• Opportunities for career development across our 65 parks.
• Employee Assistance Programme with a 24/7 confidential helpline for counselling and support.
• 50% discount for you and a 25% discount for friends and family when booking holidays.
• Team member discount of 30% on food, drinks, and leisure activities.
• Exclusive discounts on meal kits and local gyms.

At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a supportive team. Join a team that puts heart into every holiday and be the Heart of the Park.