Talantix.io
Quantum Base•11.02.26
AI SCORE 8.5

Solutions Engineer - Remote Support for Quantum Technologies

$80K–$100K/year
RemoteQuantum TechnologyRelocation
Technical Support•Project Management•Customer Onboarding•Cloud APIs•Mobile SDKs

About the Role

We are seeking a Solutions Engineer remote to join our innovative team at Quantum Base. This role is crucial as you will be the technical authority during the sales process, helping to convert leads into successful implementations of our cutting-edge quantum technology solutions. You will collaborate closely with our customers and internal teams to ensure a smooth onboarding process and successful integration of our Q-ID technology.

What You'll Do

  • Provide pre-sales technical support and partner with the commercial team on sales opportunities.
  • Lead customer print trials and design trial plans, success criteria, and acceptance metrics.
  • Integrate the Q-ID technology stack into customer systems and ensure they are production-ready.
  • Own the technical onboarding process for new customers post-sale.
  • Feed customer learnings back into Quantum Base for continuous improvement.

Requirements

  • Proven experience as a Solutions Engineer, Technical Account Manager, or Implementation Engineer.
  • Strong project management skills with the ability to manage multiple customers and projects simultaneously.
  • Excellent communication and teamwork skills.
  • Familiarity with implementing new software or technical processes into existing workflows.
  • Comfortable leading technical conversations with senior customer stakeholders.

Nice to Have

  • Experience in startup or scale-up environments.
  • Good knowledge of software and technology, including mobile SDKs and cloud APIs.
  • Great problem-solving skills.

What We Offer

  • 30 days of annual leave plus public holidays.
  • Relocation package available for those moving to Lancaster.
  • Flexible working hours and part-time remote working options.
  • Cycle to Work Scheme for savings on bicycle purchases.
  • Pension plan and performance bonuses.
Why This Job8.5 of 10

This Solutions Engineer role at Quantum Base offers a unique opportunity to work with groundbreaking quantum technologies. Enjoy flexible hours and a supportive relocation package.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

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Proficient in using Cloud APIs and Mobile SDKs, with hands-on experience in troubleshooting and implementing solutions in a cloud environment, particularly with quantum technology applications.

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Strong project management skills, demonstrating the ability to lead customer onboarding processes and coordinate between technical teams and clients in a completely remote setup.

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A proactive problem-solver with a customer-centric mindset, able to understand complex quantum technology solutions and convey them in a digestible manner to clients, ensuring seamless integration during the implementation phase.

Learning Resources

→Technical Support Fundamentalscourse
→API Documentation for Cloud Servicesguide
→Getting Started with Mobile SDKsarticle

Career Path

Solutions Engineer - Remote Support for Quantum Technologies(Now)→Senior Solutions Engineer(1-2 years)→Solutions Architect(3-5 years)

Market Overview

Market Size 2024
$5.6B
Annual Growth
12.4%
AI Adoption in Technical Support
45%
Investment in Quantum Technologies
+300%
Labour Demand for Solutions Engineers
+25%
Avg Salary for Solutions Engineers
$95K

Skills & Requirements

Required
Technical SupportProject ManagementCustomer Onboarding
Growing in Demand
Cloud ComputingData AnalyticsCybersecurity Fundamentals
Declining
Traditional Helpdesk SoftwareOn-Premises Server Management

Domain Trends

Rise of AI-Enabled Support Tools
AI tools are projected to handle 70% of customer interactions by 2025, enhancing efficiency in technical support roles.
Increased Focus on Customer Experience
Companies investing in customer experience improvements are seeing a 20% increase in customer retention rates.
Growth of Remote Support for Quantum Technologies
The demand for remote support in quantum technologies is expected to grow by 40% annually as companies adopt quantum solutions.

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