Software Engineer - Observability (Remote)

About the Role

We're hiring a Software Engineer - Observability to join our dynamic team at Ivanti. This Software Engineer - Observability remote position is crucial for developing and maintaining observability solutions that enhance our cloud-scale platform. You will be instrumental in ensuring that our products meet the evolving needs of our customers and achieve business objectives.

What You'll Do

• Assist in the implementation of observability solutions, focusing on monitoring, logging, and tracing.
• Deploy and manage observability tools such as Azure Application Insights, New Relic, Prometheus, and Grafana.
• Support distributed tracing and telemetry by working with OpenTelemetry to collect and export telemetry data.
• Optimize logging and metrics collection to improve system performance monitoring.
• Help build and refine alerting mechanisms to enhance MTTR (Mean Time to Resolution) and reduce false positives.
• Contribute to scalable monitoring solutions for AWS and Azure environments.
• Collaborate with DevOps and SRE teams to integrate observability best practices into CI/CD pipelines.
• Document and share knowledge through runbooks, dashboards, and best practice guides.

Requirements

• 2-5 years of experience in observability, monitoring, or DevOps-related roles.
• Basic experience with monitoring tools such as Azure AppInsights, New Relic, Prometheus, and Grafana.
• Understanding of OpenTelemetry and APM for telemetry data collection.
• Familiarity with AWS and Azure cloud environments.
• Exposure to Kubernetes and container monitoring.
• Good scripting knowledge in Python, Go, Bash, or PowerShell for automation.
• Understanding of SLIs, SLOs, and incident management concepts.
• Must be authorized to work in the United Kingdom and reside in Scotland.

Nice to Have

• Mid-advanced Python programming experience.
• Familiarity with AIOps and predictive analytics for monitoring.
• Basic knowledge of log aggregation pipelines and event-driven architectures.
• Experience with Azure, AKS, and Azure Application Insights for telemetry and performance monitoring.
• Certifications in observability tools or cloud platforms (Azure certifications).

What We Offer

• Friendly flexible working model to support work-life balance.
• Competitive compensation including health, wellness, and financial plans tailored for you and your family.
• Collaborate with global, diverse teams from 23+ countries.
• Access to best-in-class learning tools and programs for skill development.
• A culture that values equity and belonging, ensuring every voice is heard.

Join us as a Software Engineer - Observability remote and contribute to shaping the future of our innovative solutions!