Talantix.io
TTEC•27.02.26
AI SCORE 8.2

Senior Reporting Analyst - Remote Opportunity with TTEC

$60K–$80K/year
RemoteBPO Services
Excel•Power Query•Power Pivot•Data Visualization•SQL•Python•Tableau•Power BI

About the Role

Join TTEC as a Senior Reporting Analyst, where your analytical skills will shine in a fully remote environment. As a Senior Reporting Analyst, you will play a crucial role in enhancing our operations and financial reporting processes, contributing significantly to our client satisfaction and overall success.

What You'll Do

  • Manage multiple complex business projects, ensuring timely and accurate reporting.
  • Develop dashboards and data-driven solutions, performing thorough data analysis and visualization to meet internal client needs.
  • Maintain database records and conduct routine audits to ensure proper site, client, and project relationships.
  • Provide insights and analytics to enhance processes, productivity, and efficiency KPIs.
  • Collaborate directly with leadership teams and internal customers, exchanging feedback and presenting results effectively.
  • Support clients and operations with ad-hoc reporting requests, ensuring high-quality deliverables.
  • Develop and maintain central operations data solutions using advanced Excel skills, Power Query, Power Pivot, and other relevant tools.

Requirements

  • Minimum of 1 year of experience in Reporting and Analytics, preferably in a BPO environment.
  • Must-have skills include Advanced Excel, Power Query, and Power Pivot.
  • Strong communication skills and a solid understanding of data, performance, and KPIs.
  • Good to have knowledge of Microsoft Fabric and experience with reporting tools such as Looker, Power BI, and Tableau.
  • Familiarity with SQL and Python is a plus.
  • Data visualization skills to translate data into meaningful insights.

Nice to Have

  • Experience with Salesforce, IEX Verint, and other advanced reporting tools.

What We Offer

  • A supportive environment for your career and professional development.
  • An inclusive culture where giving back is encouraged.
  • Access to a global team of curious lifelong learners.
  • Paid time off (PTO) and comprehensive wellness and healthcare benefits.
Why This Job8.2 of 10

This Senior Reporting Analyst position at TTEC offers a unique opportunity to work remotely while contributing to impactful reporting processes. With a strong focus on professional development and an inclusive culture, this role stands out in the BPO industry.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

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Proficient in advanced Excel functions and data manipulation techniques, with hands-on experience in Power Query and Power Pivot for creating dynamic reports and dashboards.

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Self-motivated and detail-oriented, thriving in a remote work environment, capable of managing multiple complex projects concurrently while maintaining high standards of accuracy and timeliness.

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Strong analytical mindset with a proven capability in SQL and Python for data extraction and transformation, combined with a creative approach to data visualization using Tableau and Power BI.

Learning Resources

→Excel Advanced Formulas and Functionscourse
→SQL for Data Sciencecourse
→Data Visualization with Tableauarticle

Career Path

Senior Reporting Analyst(Now)→Lead Data Analyst(1-2 years)→Data Analytics Manager(3-5 years)

Market Overview

Market Size 2024
$12.5B
Annual Growth
10.5%
AI Adoption
45%
Investment in Data Analytics
+25%
Labour Demand for Data Analysts
+30%
Avg Salary for Reporting Analysts
$85K

Skills & Requirements

Required
ExcelPower QueryPower Pivot
Growing in Demand
Advanced Excel FunctionsMachine Learning with PythonData Storytelling
Declining
VBA MacrosCrystal Reports

Domain Trends

Rise of Self-Service BI Tools
The adoption of self-service BI tools like Power BI and Tableau has increased by 40%, enabling non-technical users to create reports and dashboards.
Integration of AI in Reporting
AI-driven analytics tools are being integrated into reporting processes, with 60% of companies planning to implement AI solutions by 2025.
Shift to Cloud-Based Reporting Solutions
Cloud-based reporting solutions are growing rapidly, with a projected increase of 50% in adoption rates as organizations move away from on-premise solutions.

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