Resident Consultant - Virtualization Expert (Remote)

About the Role

We are seeking a Resident Consultant to join our Professional Services team at Nutanix. This role is perfect for a virtualization expert who is passionate about delivering exceptional customer support and thrives in a collaborative environment. As a Resident Consultant, you will work remotely while engaging with clients to ensure the successful deployment and optimization of Nutanix solutions.

What You'll Do

• Monitor and ensure the health of production infrastructure, proactively addressing potential issues.
• Assist customers in adopting and optimizing the use of Nutanix portfolio solutions.
• Collaborate with the Site Reliability Engineering (SRE) team to resolve technical issues efficiently.
• Develop and share a comprehensive roadmap plan for customer activities over the next 6 to 8 months.
• Advise customers on Nutanix best practices, reference architecture, and validated design.
• Engage with multiple stakeholders during customer interactions to facilitate collaborative solutions.
• Build expertise in virtualization technologies and Nutanix products to drive long-term customer success.
• Contribute to a customer-centric team culture focused on innovation and collaboration.

Requirements

• Minimum 5 years of experience in system administration and virtualization technologies.
• Proficient in VMware skills and architecture, including managing production VMware clusters.
• Strong understanding of storage concepts in virtualization and VMware internal networking architecture.
• Excellent problem analysis and troubleshooting abilities.
• Strong communication skills, both spoken and written.
• Experience in coordinating discussions with multiple stakeholders.
• Knowledge of Nutanix portfolio products is a plus.
• Basic understanding of networking concepts is beneficial.

Nice to Have

• Experience with cloud technologies and services.
• Familiarity with automation tools for infrastructure management.
• Certifications in VMware or Nutanix products.

What We Offer

• Competitive salary and benefits package.
• Flexible remote work arrangements.
• Opportunities for professional development and training.
• A collaborative and innovative team culture.
• Supportive leadership that encourages open communication.