Talantix.io
NeuraFlash, Part of Accenture•18.02.26
AI SCORE 8.5

Remote Salesforce Solution Architect - Experience Cloud

$100K–$150K/year
RemoteSalesforce Technology
Salesforce•Experience Cloud•AI Solutions•Amazon Connect•Service Cloud Voice•Predictive Analytics

About the Role

Join NeuraFlash, Part of Accenture, as a Remote Salesforce Solution Architect specializing in Experience Cloud. In this role, you will be at the forefront of AI and Salesforce innovation, crafting intelligent solutions that integrate Salesforce Einstein, Service Cloud Voice, and Amazon Connect. As a Remote Salesforce Solution Architect, you will have the opportunity to redefine business processes and elevate customer experiences through cutting-edge technologies.

What You'll Do

  • Provide industry best practices and serve as a trusted client advisor.
  • Drive requirement gathering and serve as the Salesforce platform expert.
  • Collaborate with clients to develop advanced AI-powered bots and streamline business operations.
  • Build solutions using the latest generative AI technologies.
  • Work with a team of trailblazing experts to push boundaries and leverage technologies like Agentforce.

Requirements

  • 5+ years of experience as a Salesforce Solution Architect.
  • Strong knowledge of Salesforce Experience Cloud and related technologies.
  • Proven experience in requirement gathering and client advisory roles.
  • Ability to develop AI-powered solutions and streamline operations.
  • Excellent communication and collaboration skills.

Nice to Have

  • Experience with Amazon Connect and Service Cloud Voice.
  • Knowledge of predictive analytics and conversational AI.
  • Salesforce certifications related to Solution Architecture.

What We Offer

  • Competitive salary ranging from $100,000 to $150,000 per year.
  • Fully remote work environment with flexible hours.
  • Opportunity to work on innovative AI projects.
  • Collaborative and supportive team culture.
  • Access to continuous learning and professional development resources.
Why This Job8.5 of 10

This role offers a unique opportunity to work at the intersection of AI and Salesforce technology, with a competitive salary and a fully remote work environment.

Salary Range
Required
0/1
Optional
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Bonus
0/1

Who Will Succeed Here

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Proficient in Salesforce Experience Cloud and Salesforce Einstein, with hands-on experience designing and implementing AI-driven solutions that enhance customer engagement and streamline business workflows.

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Self-motivated and disciplined remote worker, capable of managing multiple projects and collaborating effectively with cross-functional teams across different time zones to deliver innovative solutions.

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Strong analytical mindset with a proven track record in utilizing predictive analytics and tools like Amazon Connect and Service Cloud Voice to drive data-informed decision-making and improve customer service outcomes.

Learning Resources

→Salesforce Experience Cloud Documentationguide
→Salesforce AI Solutions Coursecourse
→Implementing Amazon Connect for Salesforcearticle

Career Path

Remote Salesforce Solution Architect - Experience Cloud(Now)→Salesforce Technical Lead(1-2 years)→Salesforce Practice Manager or Director of Solution Architecture(3-5 years)

Market Overview

Market Size 2024
$20.4B
Annual Growth
14.2%
AI Adoption in Salesforce
65%
Investment in Salesforce Solutions
+25%
Labour Demand for Salesforce Roles
+22%
Avg Salary for Salesforce Solution Architect
$140K

Skills & Requirements

Required
SalesforceExperience CloudAI Solutions
Growing in Demand
Salesforce Einstein AnalyticsMuleSoft IntegrationTableau for Data Visualization
Declining
VisualforceSalesforce Classic

Domain Trends

Increased Adoption of AI in CRM
Over 60% of organizations are integrating AI solutions into their CRM platforms, enhancing customer experience and predictive analytics capabilities.
Shift Towards Omnichannel Support
By 2025, 70% of customer interactions will involve multiple channels, making tools like Amazon Connect and Service Cloud Voice essential for Salesforce architects.
Rise of Low-Code Development
The low-code development market is expected to grow by 28% annually, driving demand for Salesforce architects who can leverage tools like Salesforce Flow.

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