Remote Revenue Operations Manager - HubSpot Expert

About the Role

We’re hiring a Remote Revenue Operations Manager to own and elevate revenue reporting across Sales and Customer Experience. This role requires deep expertise in HubSpot reporting, strong analytical skills, and operational discipline. As a Remote Revenue Operations Manager, you’ll partner closely with Sales, CX, and leadership to define KPIs, build dashboards, maintain recurring reporting cadences, and ensure data-driven decision-making across the business.

What You'll Do

• Serve as the HubSpot reporting expert and owner of revenue performance dashboards.
• Build and maintain reports across the full funnel including lead conversion, pipeline health, win rates, deal velocity, retention, and churn.
• Partner with GTM leaders to define KPIs and ensure reporting reflects agreed-upon definitions and methodology.
• Deliver ad hoc reporting requests with clear documentation of filters, logic, and assumptions.
• Turn recurring reporting requests into scalable dashboards and repeatable processes.
• Produce and distribute a daily Sales Waterfall report to provide visibility into closed-won performance.
• Build and maintain monthly AE scorecards, including quota attainment, pipeline coverage, and key activity metrics.
• Support leadership reporting needs including monthly business reviews and performance summaries.
• Identify trends, bottlenecks, and opportunities through funnel analysis and performance reporting.
• Own the monthly Sales and CX commission process end-to-end, ensuring accurate and timely payouts.
• Maintain commission logic, rate tables, eligibility rules, and exceptions.
• Validate CRM data before calculations and provide deal-level transparency for Sales and CX team members.
• Prepare monthly commission summaries for leadership review and approval.
• Document commission processes clearly and respond to commission-related questions with clarity and professionalism.
• Own RevOps request intake and ticketing processes to ensure requests are tracked, prioritized, and delivered on time.
• Build and maintain SOPs, documentation, and repeatable workflows to ensure reporting is consistent and scalable.
• Maintain internal performance recognition reporting and publish monthly updates highlighting top performers.

Requirements

• 3+ years of experience in Revenue Operations, Sales Operations, Business Analytics, or a similar role.
• Strong experience building dashboards and reporting in HubSpot.
• Advanced Excel/Google Sheets skills (pivot tables, complex formulas, data modeling).
• Strong understanding of pipeline metrics, forecasting concepts, and funnel performance.
• Ability to translate data into clear insights and recommendations for stakeholders.
• Strong attention to detail and high standards for accuracy and documentation.

Nice to Have

• Experience with SaaS metrics (ARR, MRR, churn, retention, CAC, LTV).
• Familiarity with commission structures and incentive compensation processes.
• Experience building recurring reporting cadences for leadership (weekly/monthly/QBRs).
• Experience with BI tools (Tableau, Power BI, Looker, Mode, etc.).
• SQL experience is a plus.

What We Offer

• Base Annual Salary: $130,000 - $140,000.
• Bonus Potential.
• Flexible, fully remote environment.
• Competitive employer-sponsored health insurances.
• 401(k) + company matching.
• Professional development reimbursements.
• Quarterly remote work stipend.
• Monthly team events to nurture connection.

At EasyLlama, we strive to walk the walk. We are helping make workplaces all over the globe safer and more inclusive, including our own. We honor employees and candidates from all walks of life and all experiences, regardless of race, ethnicity, veteran status, disability, sexual orientation, gender identity, or religion.