Remote Practice Operations Manager - Healthcare Focus

About the Role

We are seeking a dedicated Remote Practice Operations Manager to join our mission-driven team focused on enhancing family mental health care. In this role, you will oversee operational excellence, ensuring efficient workflows and compliance within our healthcare operations. As a Remote Practice Operations Manager, you will play a critical role in shaping the future of mental health services while working remotely from anywhere.

What You'll Do

• Lead and optimize operational processes to enhance service delivery in mental health care.
• Manage provider onboarding and ensure compliance with healthcare regulations.
• Utilize performance metrics to drive improvements and operational efficiency.
• Collaborate with cross-functional teams to implement software solutions that support operational goals.
• Oversee offshore team management and ensure effective communication across all levels.

Requirements

• 3-5 years of experience in operations management, preferably in healthcare.
• Strong leadership skills with a focus on team management and development.
• Excellent problem-solving abilities and organizational skills.
• Experience with performance management and operational excellence.
• Familiarity with compliance and safety standards in healthcare.

Nice to Have

• Experience in project management and workflow optimization.
• Knowledge of data analysis and vendor management.
• Background in customer service and call center management.

What We Offer

• Remote-first work environment with flexible hours.
• Growth opportunities to shape the future of family mental health care.
• Comprehensive benefits package including flexible PTO, 401K match, and parental leave.
• Quarterly Mental Health Days to support your well-being.
• Join a diverse team that is passionate about improving lives.