Remote Collection Specialist - Accounts Receivable Management
About the Role
We are seeking a dedicated Remote Collection Specialist to join our team. In this role, you will be responsible for managing accounts receivable and ensuring timely collections from clients. As a Remote Collection Specialist, you will work closely with our clients to resolve billing issues, negotiate payment plans, and maintain accurate records of all transactions.
What You'll Do
- Manage and oversee the collection process for outstanding accounts.
- Communicate effectively with clients to negotiate payment arrangements.
- Utilize analytical skills to assess accounts and identify collection strategies.
- Document all communications and maintain accurate records in our systems.
- Collaborate with team members to improve collection processes.
Requirements
- Proven experience in accounts receivable or collections, preferably in a remote setting.
- Strong negotiation and communication skills.
- Proficiency in Microsoft Suite and electronic communication tools.
- Ability to analyze data and make informed decisions.
- Experience with medical billing and HCPC coding is a plus.
Nice to Have
- Experience with Artiva HCX or similar collections software.
- Background in customer service or call center environments.
What We Offer
- Competitive salary ranging from $60,000 to $80,000 annually.
- Comprehensive medical, dental, and vision coverage.
- Paid Time Off (PTO), paid holidays, and paid training.
- 401(k) savings plan with company match.
- Monthly performance bonuses and referral incentive programs.
This Remote Collection Specialist position offers a competitive salary and comprehensive benefits, making it an attractive opportunity for experienced professionals.
Who Will Succeed Here
Proficient in using Microsoft Suite, particularly Excel for data analysis and reporting, ensuring accurate tracking of accounts receivable and collection metrics.
Strong negotiation skills with a focus on resolving billing disputes amicably, demonstrating empathy and problem-solving abilities to maintain client relationships.
Analytical mindset with experience in medical billing processes, allowing for effective identification of discrepancies and the ability to propose tailored payment plans.
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