Principal Software Engineer - GenAI Remote

About the Role

We are seeking a Principal Software Engineer - GenAI Remote to join our innovative team at Duck Creek Technologies. In this role, you will be at the forefront of driving the technical vision and execution of advanced AI-powered solutions across multiple initiatives. As a Principal Software Engineer, you will design and implement scalable, secure, and high-performing systems that leverage large language models (LLMs), retrieval-augmented generation (RAG), and AI-driven services. This position offers the opportunity to work remotely while making a significant impact in the property and casualty insurance industry.

What You'll Do

• Lead technical strategy for GenAI-based products and platforms, ensuring alignment with enterprise architecture and business goals.
• Design and implement core AI services, including model orchestration, prompt engineering frameworks, and inference pipelines.
• Collaborate with data scientists and ML engineers to integrate LLMs and fine-tuned models into production systems.
• Architect and deliver solutions for high-complexity Agile stories across multiple domains, ensuring scalability and resilience.
• Mentor and guide engineers on modern AI development practices, including distributed systems, model deployment, and performance optimization.
• Ensure compliance and security in AI solutions, including data privacy, responsible AI principles, and model governance.
• Debug and resolve complex issues in distributed AI systems, ensuring minimal downtime and high availability.
• Champion CI/CD and MLOps practices for continuous delivery of AI features and models.

Requirements

• Bachelor’s degree or higher in Computer Science, Computer Information Sciences, or related field.
• 7+ years of software development experience, with 5+ years in strategic leadership roles.
• Expertise in scalable, resilient, cloud-native microservice development with Java, .NET, Python, or TypeScript.
• Strong knowledge of distributed software patterns, including DDD, microservices, serverless, and event-driven architecture.
• Experience with CI/CD and delivering software enhancements with full automation.
• Deep understanding of AI/ML systems, including LLM integration, RAG pipelines, and prompt engineering.
• Hands-on experience with transformer-based models and frameworks like Hugging Face and LangChain.
• Familiarity with data security, compliance, and responsible AI principles.

Nice to Have

• Experience with Terraform/Ansible or other Infrastructure as Code (IaC) platforms.
• Knowledge of CQRS, event-driven architecture, and Kafka.
• Experience in building monitoring, alerting, and observability for SaaS products.

What We Offer

• Flexible work environment with options to work from home or in the office.
• Comprehensive medical, dental, vision, life, and disability insurance.
• 401(k) retirement plan with company matching.
• Flexible Spending and Health Savings Accounts.
• Paid holidays, vacation, and volunteer time.
• Employee Assistance Program and additional perks.

Join us at Duck Creek Technologies as a Principal Software Engineer - GenAI Remote and be part of a team that is reshaping the insurance industry through innovative technology. We look forward to your application!