People Operations Manager - Remote Opportunity at Rain

About the Role

We are seeking a highly organized and proactive People Operations Manager to join our team at Rain. This remote role is crucial in building and scaling the processes, systems, and programs that underpin our people experience. As a People Operations Manager, you will ensure our HR infrastructure is robust, efficient, and compliant across all regions in which we operate.

What You’ll Do

• Own and optimize our HRIS, ATS, and people operations tools; drive automation and workflow improvements.
• Maintain accurate employee data, organizational charts, and reporting lines across all systems.
• Lead data integrity, auditing, and compliance efforts across HR platforms.
• Develop, document, and maintain HR policies, handbooks, and SOPs across global jurisdictions.
• Ensure compliance with employment laws, financial regulatory requirements, and crypto-industry standards.
• Partner with Legal and Compliance to support onboarding, offboarding, and employee lifecycle changes.
• Manage background checks, employment verifications, and contractor compliance processes.
• Collaborate with Finance and external payroll providers to ensure timely, accurate global payroll.
• Support annual compensation reviews, benefits renewals, and compensation benchmarking efforts.
• Manage onboarding workflows to ensure a smooth, compliant, and high-quality new-hire experience.
• Oversee offboarding, exit documentation, equipment logistics, and system access governance.
• Serve as the first point of contact for HR inquiries, troubleshooting and escalating as needed.
• Build and maintain dashboards for headcount, attrition, diversity metrics, workforce planning, and more.
• Provide people data insights to leadership for strategic planning and audits.

Requirements

• 5+ years of HR operations or people operations experience, ideally within fintech, crypto, or tech.
• Deep understanding of global HR compliance, employment laws, and payroll operations.
• Experience managing HR systems (e.g., Ashby, Notion, JustWorks).
• Strong analytical mindset and comfort with spreadsheets, audits, and data integrity.
• Excellent organizational skills with the ability to scale processes in a fast-moving environment.
• Experience in a regulated industry (financial services, fintech, banking, crypto) strongly preferred.
• Discretion and professionalism when handling sensitive information.

Nice to Have

• Experience supporting teams across the US, LATAM, EU, or APAC.
• Familiarity with compensation structures unique to crypto (token grants, vesting schedules).
• Background in startup environments or early-stage company scaling.

What We Offer

• Unlimited time off, with a minimum requirement of 10 days.
• Flexible working arrangements, allowing you to choose your work environment.
• Comprehensive health, dental, and vision plans for you and your dependents.
• 401(k) with a 4% company match to help you plan for your future.
• Equity option plan for all employees to benefit from the company’s success.
• Health and wellness spending options for gym memberships, fitness classes, and more.
• Team summits to strengthen relationships and build a common destiny.