Manager, Health Solutions - Remote

About the Role

We are seeking a Manager, Health Solutions - Remote to join our team at Vitality Group International. In this role, you will enhance the health and well-being of our members through innovative programs and exceptional customer service. As a Manager, you will own, grow, and retain strategic health plan relationships, ensuring that inquiries are handled efficiently and effectively. This position is ideal for someone who is passionate about health solutions and is eager to make a positive impact in the industry.

What You'll Do

• Own and manage strategic health plan relationships, serving as the primary point of accountability and trusted advisor.
• Develop and execute account strategies aligned to health plan goals, performance targets, retention, and growth objectives.
• Proactively identify opportunities for expansion, optimization, and innovation within existing health plans, while surfacing risks and mitigation strategies.
• Act as a key stakeholder during health plan implementations, ensuring alignment between client expectations, internal teams, and operational execution.
• Partner closely with Sales, Implementation, Product, and Operations teams to support new and renewing opportunities and deliver strong client outcomes.
• Translate health plan feedback, performance insights, and market needs into actionable recommendations for internal teams.
• Drive ongoing engagement, performance reviews, and retention strategies for live accounts.
• Share best practices and learnings across health plan accounts to improve scalability and outcomes.
• Manage one direct report and other duties as assigned.

Requirements

• Experience in health plan management or a similar field.
• Strong client relationship management skills.
• Ability to develop and execute strategic account plans.
• Experience in sales collaboration and implementation processes.
• Strong analytical skills to translate feedback and insights into actionable strategies.
• Excellent communication and interpersonal skills.
• Ability to manage and mentor team members.
• Proven track record of driving account performance and retention.
• Ability to work independently and manage multiple accounts.
• Willingness to travel as needed.

Nice to Have

• Experience with health technology solutions.
• Familiarity with data analytics tools.
• Previous experience in a remote work environment.

What We Offer

• Competitive salary and performance bonuses.
• Flexible working arrangements with remote options.
• Comprehensive health benefits.
• Opportunities for professional development and growth.
• Collaborative and supportive work environment.
• Employee wellness programs.
• Paid time off and holidays.
• Retirement savings plans.
• Other company perks.