IT Support Engineer - Remote

About the Role

We are seeking an IT Support Engineer - Remote to join our dynamic team at Zyte. As an IT Support Engineer, you will play a crucial role in our internal IT operations, providing high-level support while leading strategic projects. This position offers the opportunity to work with a globally distributed team and tackle complex technical challenges, making it an exciting opportunity for those looking to advance their careers in IT support.

What You'll Do

• Provide high-level support in internal IT operations.
• Lead strategic projects beyond standard ticket queues.
• Take ownership of complex technical challenges.
• Contribute to building powerful data collection tools.
• Help organizations make smarter business decisions.
• Engage in a mission to enable customers to extract necessary data.
• Collaborate with a team of over 250 professionals from 28 countries.
• Be part of a company that values innovative solutions and a supportive environment focused on growth.

Requirements

• Experience in IT support roles.
• Ability to manage complex technical challenges.
• Strong problem-solving skills.
• Excellent communication abilities.
• Familiarity with IT operations and support frameworks.
• Proactive approach to project management.
• Team player with a global mindset.
• Willingness to learn and adapt.
• Experience with data tools is a plus.
• Ability to work independently in a remote environment.

Nice to Have

• Experience with cloud technologies.
• Knowledge of scripting languages.
• Familiarity with data extraction tools.

What We Offer

• Flexible working hours.
• Opportunity to work remotely from anywhere.
• Collaborative and innovative team environment.
• Access to professional development resources.
• Competitive salary and benefits package.
• Work with cutting-edge data technologies.
• Engagement in meaningful projects.
• Supportive company culture.
• Health and wellness initiatives.
• Global networking opportunities.