Head of People Programs & Operations - Remote

About the Role

We are seeking a Head of People Programs & Operations to join our innovative team in a fully remote capacity. This role offers a unique opportunity to shape and lead the entire ecosystem of people programs and operations across a rapidly growing organization. As the Head of People Programs & Operations, you will design and implement scalable, data-driven systems that enhance the employee lifecycle—from onboarding to learning & development, performance management, and internal communications. Your leadership will directly influence culture, engagement, and organizational alignment, driving operational excellence across programs and People systems.

What You'll Do

• Architect, lead, and continuously improve core People programs including Learning & Development, performance management, internal communications, and employee engagement.
• Implement and optimize People systems (HRIS, LMS, performance platforms), ensuring integration, usability, compliance, and actionable insights.
• Build scalable workflows, dashboards, and metrics to monitor program effectiveness and operational impact.
• Drive the adoption of AI, automation, and data-driven approaches to enhance efficiency and reduce manual work.
• Design and execute high-impact L&D initiatives, from onboarding to leadership development, aligned with organizational strategy.
• Develop and operationalize internal communications to strengthen alignment, clarity, and culture across the company.
• Partner cross-functionally with senior leadership, Marketing, Finance, Product, and other teams to execute People strategies and programs.

Requirements

• 8+ years of experience in People Operations, HR, L&D, or Program Management roles, including leadership experience.
• Proven track record of architecting and scaling people programs in high-growth, fast-paced environments.
• Experience implementing, integrating, and optimizing People systems and platforms.
• Expertise in internal communications, engagement strategies, and change management.
• Strong project and program management skills with the ability to manage multiple large initiatives simultaneously.
• Data-driven mindset with experience building dashboards, KPIs, and reporting frameworks to demonstrate program impact.
• Excellent interpersonal, influencing, and communication skills; able to work effectively across all levels of the organization.
• Ability to translate strategic priorities into actionable initiatives and operational excellence.

Nice to Have

• Experience with AI-driven tools and systems designed to streamline People operations.
• Familiarity with various HR technologies and platforms.
• Prior experience in a high-growth startup environment.

What We Offer

• Competitive salary and potential performance-based incentives.
• Flexible remote work environment and work-from-anywhere culture.
• Comprehensive health, vision, and dental benefits with HSA/FSA options and mental health support.
• Paid parental leave and flexible PTO to support work-life balance.
• Professional development opportunities, including training, certifications, and growth programs.
• Opportunity to shape company culture and impact the employee experience at scale in a high-growth environment.