Global Sales & Service Transformation Director - Remote Opportunity
About the Role
Join Getinge as a Global Sales & Service Transformation Director and take on a pivotal role in optimizing our sales and service operations. This remote position allows you to leverage your expertise in process transformation to enhance efficiency and customer satisfaction across our global organization.
What You'll Do
- Lead global process harmonization initiatives to streamline sales and service back-office operations.
- Drive the transformation towards SAP S/4HANA, ensuring alignment between business needs and system capabilities.
- Establish a Global Process Blueprint by collaborating with cross-functional teams from various countries.
- Partner with external consultants to implement best practices and ensure sustainable solutions.
- Identify opportunities for AI integration and intelligent automation to enhance operational efficiency.
- Define and track KPIs to measure the success of transformation initiatives.
- Champion change management efforts to align stakeholders around the vision for harmonized processes.
- Facilitate workshops to design and document end-to-end processes, balancing global standards with local requirements.
Requirements
- 10-15 years of experience in leading global process transformation initiatives in Sales, Service, or Back-Office operations.
- Strong background in process excellence and continuous improvement methodologies.
- Hands-on experience with SAP, ideally in S/4HANA transformations, and familiarity with Salesforce.
- Proven ability to lead cross-cultural teams and manage stakeholder relationships effectively.
- Data-driven mindset with an interest in AI and automation technologies.
Nice to Have
- Experience working with external consulting partners on large-scale programs.
- Strong facilitation skills and experience in running process design workshops.
- Ability to balance global standardization with local business needs.
What We Offer
- Competitive salary and benefits package.
- Opportunity to work remotely and lead transformative initiatives.
- Supportive work environment fostering personal and professional growth.
- Access to cutting-edge technologies and methodologies.
- Collaborative culture with a focus on innovation and excellence.
This role offers a unique opportunity to lead global transformation initiatives in a remote setting, making a significant impact on operational efficiency and customer satisfaction.
Who Will Succeed Here
Proficient in SAP and Salesforce, with a strong ability to leverage these platforms for process improvement and data analysis, ensuring optimal sales and service operations.
Demonstrates a strategic mindset and adaptability to lead remote teams effectively, fostering collaboration and innovation in a virtual work environment.
Possesses a robust background in change management and AI integration, with a proven track record of successfully implementing transformation initiatives that enhance customer satisfaction.
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