General Manager - Remote Hospitality Leadership

About the Role

We are excited to announce the opening of the first-ever dual-branded hotel in Caldwell, ID! As a General Manager, you will play a crucial role in shaping the hospitality experience at our new property, which features both Townplace Suites and Fairfield Inn & Suites. This General Manager position offers a unique opportunity to lead a groundbreaking initiative in Caldwell’s hotel industry, ensuring guest satisfaction and operational excellence.

What You'll Do

• Drive the training, culture, and overall environment of the hotel to meet guest satisfaction targets.
• Lead and support various departments including housekeeping, front desk, food & beverage, and sales.
• Manage human resources functions to control turnover and focus on employee development.
• Conduct regular staff meetings to foster communication and address grievances.
• Ensure all departments are profitable while maintaining a cohesive working relationship.
• Oversee service quality, operational efficiency, and financial performance of the hotel.
• Participate in sales and revenue management efforts to maximize profitability.
• Coordinate capital improvement projects to maintain quality standards and protect the asset.

Requirements

• Bachelor’s Degree in Hotel/Restaurant Management, Business Administration, or related field preferred.
• 5-7 years of experience in the hospitality industry required; 10+ years preferred.
• Previous General Manager experience is highly desirable.
• Strong knowledge of sales processes, revenue management, and financial analysis.
• Proficient in English; additional languages are a plus.
• Excellent communication skills and ability to work in a fast-paced environment.
• Proficient in MS Office and brand operating systems.
• Ability to lead by example and assess team performance fairly.

Nice to Have

• Experience with E-Verify for employment authorization verification.
• Knowledge of hospitality industry trends and best practices.
• Strong community engagement skills to enhance the hotel's presence.

What We Offer

• Competitive salary range of $80,000 to $120,000 annually.
• Travel perks and optional daily pay.
• Health and life insurance coverage.
• 401k plan with company contributions.
• Paid time off and employee assistance programs.
• Referral program to encourage team growth.
• Opportunities for professional development and career advancement.