Entry Level Account Manager - Remote Opportunity

About the Role

We are excited to announce an opportunity for an Entry Level Account Manager to join our dynamic team at Genesis Global Group. This remote position allows you to engage with clients and contribute to our mission of providing state-of-the-art medical diagnostic services. As an Entry Level Account Manager, you will play a crucial role in maintaining and expanding our client base, ensuring customer satisfaction, and driving revenue growth.

What You'll Do

• Grow client base revenues by presenting new test information and upselling services.
• Establish positive long-term client relationships and serve as a liaison between management and customers.
• Educate and train clients on our services, addressing any issues that arise.
• Collaborate with the Senior Sales Executive and Regional Manager to identify client concerns and develop retention strategies.
• Monitor and evaluate client satisfaction levels, recommending corrective actions as necessary.
• Maintain knowledge of competitors and their offerings in your assigned territory.

Requirements

• 1-3 years of successful customer service experience.
• Strong organizational skills and attention to detail.
• High energy, motivation, enthusiasm, and integrity.
• Excellent written and verbal communication skills.
• Proficiency in MS Office, Excel, email, and internet functions.
• Knowledge of laboratory testing and competing products is a plus.
• Ability to travel within the coverage area and occasionally nationwide.

Nice to Have

• Medical Assistant certification or an Associate Degree; BA/BS preferred.

What We Offer

• Competitive salary with opportunities for growth.
• Remote work flexibility, allowing you to balance work and personal life.
• Comprehensive training and support from experienced team members.
• A collaborative and inclusive company culture.
• Opportunities for professional development and advancement.