COBRA Analyst - Remote Position at Point C

About the Role

We are seeking a dedicated COBRA Analyst to join Point C's remote team. As a COBRA Analyst, you will play a crucial role in administering and managing COBRA benefits for eligible employees and their dependents. This position offers the opportunity to work in a dynamic environment where your contributions will directly impact our clients' satisfaction and compliance with COBRA regulations.

What You'll Do

• Administer and manage COBRA benefits for eligible employees and dependents.
• Communicate effectively with former employees regarding their COBRA options and payment processes.
• Maintain accurate COBRA records and compliance documentation.
• Handle inquiries related to COBRA eligibility and coverage options.
• Collaborate closely with HR and Benefits teams on employee status changes.
• Prepare and distribute COBRA notices in accordance with regulations.
• Assist with the reconciliation of COBRA premiums and billing discrepancies.
• Provide exceptional customer service and resolve issues effectively.

Requirements

• High school diploma or equivalent; Associate’s degree preferred.
• Previous experience in COBRA administration or benefits management preferred.
• In-depth knowledge of COBRA laws and regulations.
• Strong communication skills, both written and verbal.
• Ability to handle sensitive information with discretion.
• Excellent organizational skills and ability to manage multiple tasks.
• Familiarity with benefits administration platforms preferred.
• Knowledge of additional benefits regulations (e.g., HIPAA, FMLA) preferred.

Nice to Have

• Experience with Microsoft Office and benefits administration software.
• Customer service-oriented mindset.

What We Offer

• Comprehensive medical, dental, vision, and life insurance coverage.
• 401(k) retirement plan with employer match.
• Health Savings Account (HSA) & Flexible Spending Accounts (FSAs).
• Paid time off (PTO) and disability leave.
• Employee Assistance Program (EAP).