About the Role

We are seeking a dedicated Career Navigator - Remote to join Goodwill of the Olympics & Rainier Region. In this role, you will provide essential case management services and individualized support to participants in our federally funded Senior Community Service Employment Program (SCSEP). As a Career Navigator, you will empower clients to achieve their personal and professional goals while promoting equity, diversity, and inclusion.

What You'll Do

  • Complete all Department of Labor (DOL) SCSEP enrollment requirements and maintain communication with potential SCSEP enrollees throughout the process.
  • Conduct thorough assessments of clients' needs, strengths, barriers, and goals to develop individualized action plans.
  • Collaborate with clients to outline short-term and long-term objectives, ensuring alignment with their career aspirations.
  • Work closely with other teams to coordinate services and share insights for improving overall program effectiveness.
  • Facilitate workshops and training sessions on job readiness, financial literacy, communication skills, and personal development.
  • Compile and submit required reports into the Grantee Performance Management System (GPMS) and our GORR Caseworthy data management system.
  • Participate in program evaluations and contribute to continuous quality improvement efforts.
  • Provide case management and retention support to enrolled program participants, ensuring motivation and engagement.

Requirements

  • 2-5 years of experience in case management or a related field.
  • Strong communication and interpersonal skills to build relationships with clients and community partners.
  • Experience in facilitating workshops and training sessions.
  • Ability to work independently and manage multiple priorities effectively.
  • Familiarity with community resources and services available to clients.
  • Proficient in using digital files and data management systems.

Nice to Have

  • Experience working with older adults or diverse populations.
  • Knowledge of government assistance programs and financial support options.
  • Certification in case management or related fields.

What We Offer

  • Competitive hourly rate of $20-$22.
  • Flexible remote work environment.
  • Opportunities for professional development and training.
  • Supportive team culture focused on community impact.
  • Access to resources and tools to enhance your career.
Why This Job8.5 of 10

This remote Career Navigator position at Goodwill offers a unique opportunity to empower clients while working in a supportive nonprofit environment. With competitive pay and professional development opportunities, it's a great chance to make a difference.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

Proficient in utilizing data management tools such as Salesforce or Microsoft Excel to track client progress and outcomes, ensuring effective case management.

Strong ability to facilitate virtual workshops and training sessions, demonstrating adaptability to remote work environments and ensuring participant engagement through interactive methods.

Experience in advocating for diverse client backgrounds, with a commitment to promoting equity and inclusion in career development, reflecting a mindset focused on empowerment and social impact.

Learning Resources

Case Management Fundamentalscourse

Career Path

Career Navigator - Remote Position(Now)Senior Career Navigator or Program Coordinator(1-2 years)Director of Career Services or Community Outreach Manager(3-5 years)

Market Overview

Market Size 2024
$3.5B
Annual Growth
12.5%
AI Adoption in Case Management
45%
Investment in Technology for Case Management
+200%
Labour Demand for Case Managers
+30%
Avg Salary for Case Managers
$68K

Skills & Requirements

Required
Case ManagementCommunity ResourcesWorkshop Facilitation
Growing in Demand
Data AnalyticsTelehealth ServicesDigital Communication Tools
Declining
Manual Case DocumentationTraditional Paper-Based Systems

Domain Trends

Increased Use of AI
45% of case management organizations are integrating AI solutions to streamline processes and enhance client interactions.
Shift to Remote Services
70% of case management services have adopted remote delivery methods, increasing accessibility for clients.
Focus on Data-Driven Decision Making
Over 60% of organizations are prioritizing data management tools to improve service delivery and outcomes.

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