Talantix.io
Pleo•06.03.26
AI SCORE 8.2

Account Manager - Customer Growth & Expansion (Remote)

$70K–$90K/year
RemoteB2B SaaS
Account Management•Customer Success•Sales•Consultative Selling•Stakeholder Management•Negotiation

About the Role

We are seeking a talented Account Manager to join our team, focusing on customer growth and expansion in the UK and Ireland. This Account Manager role is fully remote, allowing you to work from anywhere while making a significant impact on our customer relationships and business growth. As an Account Manager, you will be responsible for driving customer success and ensuring that our clients achieve their desired outcomes with our SaaS solutions.

What You'll Do

  • Develop and maintain strong relationships with key stakeholders to drive customer growth and retention.
  • Utilize value-based selling techniques to identify upselling and cross-selling opportunities within existing accounts.
  • Collaborate with cross-functional teams to ensure seamless implementation and delivery of our products and services.
  • Conduct regular business reviews with clients to assess their needs and align our solutions accordingly.
  • Leverage ROI metrics to demonstrate the value of our offerings and drive customer satisfaction.

Requirements

  • 3-5 years of experience in account management or customer success, preferably in a B2B SaaS environment.
  • Strong understanding of consultative selling and relationship-building techniques.
  • Excellent communication and interpersonal skills, with the ability to engage effectively with clients.
  • Experience with stakeholder management and contract negotiations.
  • Familiarity with MEDDICC sales methodology is a plus.

Nice to Have

  • Experience in finance business partnering, budgeting, and forecasting.
  • Knowledge of product design and user experience principles.
  • Familiarity with AI and content design.

What We Offer

  • Competitive salary ranging from $70,000 to $90,000 per year.
  • Pleo card for expenses and lunch provided on workdays.
  • Comprehensive private healthcare coverage.
  • 25 days of holiday plus public holidays, with additional holiday purchase options.
  • Mental health and well-being support.
  • Paid parental leave.
  • Flexible working options, including hybrid and fully remote arrangements.
Why This Job8.2 of 10

This remote Account Manager role at Pleo offers an exciting opportunity to drive customer growth and expansion in the UK and Ireland. With a competitive salary and comprehensive benefits, it's a great chance to make an impact.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

→

Strong proficiency in consultative selling techniques, with hands-on experience using CRM tools like Salesforce to track client interactions and sales pipelines.

→

Self-motivated and goal-oriented mindset suitable for remote work, demonstrating the ability to manage time effectively and prioritize tasks without direct supervision.

→

Proven negotiation skills backed by a track record of successfully upselling services and managing stakeholder expectations in a SaaS environment.

Learning Resources

→Consultative Selling Skillscourse
→Account Management Best Practicesarticle
→Sales Negotiation Techniquescourse

Career Path

Account Manager - Customer Growth & Expansion(Now)→Senior Account Manager(1-2 years)→Account Director(3-5 years)

Market Overview

Market Size 2024
$25B
Annual Growth
12.5%
AI Adoption in Account Management
45%
Investment in Customer Success Tech
+30%
Labour Demand for Account Managers
+20%
Avg Salary for Account Managers
$85K

Skills & Requirements

Required
Account ManagementCustomer SuccessSales
Growing in Demand
Data AnalyticsCustomer Relationship Management (CRM) SoftwareDigital Communication Tools
Declining
Cold CallingTraditional Sales Techniques

Domain Trends

Rise of AI-Driven Customer Insights
45% of companies are now using AI tools to analyze customer data, leading to more personalized account management strategies.
Shift Towards Subscription-Based Models
70% of technology firms are moving to subscription models, increasing the need for account managers to focus on customer retention and growth.
Increased Emphasis on Customer Experience
Companies that prioritize customer experience see a 60% increase in customer loyalty, highlighting the importance of effective account management.

Industry News

Loading latest industry news...

Finding relevant articles from the last 6 months

All job postings are automatically gathered by algorithms. We do not review or verify listings, be careful when applying and do not sign-in with iCloud or Google services.