Senior Account Director - Customer Growth (Remote)

About the Role

Join Coupa as a Senior Account Director - Customer Growth, a pivotal role that allows you to drive account expansion within our existing customer base. This Senior Account Director remote position empowers you to make a significant impact on our organization by fostering strong relationships and working closely with our Customer Value Managers (CVMs) and other customer-facing teams.

What You'll Do

• Collaborate with customers, CVMs, and internal teams to identify cross-sell opportunities aligned with customer business objectives.
• Develop and execute an account development strategy to establish Coupa as the leading Total Spend Management platform.
• Create an account penetration model that enables multi-angle access to key stakeholders within the customer organization.
• Craft value messaging targeted towards the chief economic buyer in target accounts, aligning with their specific needs and challenges.
• Partner with supporting functions such as CVMs, Value Solutions Consultants, and Customer Support to enhance Coupa's brand presence in assigned accounts.

Requirements

• A strong SaaS sales background with a proven track record of developing existing accounts and driving complex multi-stakeholder engagements.
• Domain knowledge in Spend Management would be a plus.
• The ability to identify client pains and develop unique and compelling value propositions that focus on delivering business value to the client.
• Out-of-the-box thinking and bringing fresh ideas to replace existing solutions with Coupa’s outstanding Spend Management solutions portfolio, including Coupa Pay and Coupa Supply Chain.

What We Offer

• Competitive salary range of $140K-$180K annually.
• Flexible remote work environment.
• Collaborative culture that values teamwork and transparency.
• Opportunities for professional growth and development.
• A chance to make a global impact through your work.