Remote Fraud & Payments Risk Specialist - FinTech

About the Role

We are seeking a Remote Fraud & Payments Risk Specialist to join our team at Baselane. As a key player in our Fraud team, you will be instrumental in protecting our Rent Collection and Banking products from fraud and abuse. This role is perfect for someone with a strong investigative mindset who is eager to make an impact in a fast-paced fintech environment.

What You’ll Do

• Review and investigate suspicious activity across Baselane’s Rent Collection and Banking products, including ACH, debit card, and wire transactions.
• Detect and triage fraud scenarios such as high-risk landlord accounts, payment mule activity, account takeovers, and third/first-party fraud.
• Analyze transaction and behavioral patterns to identify emerging risks across tenant-to-landlord payments and banking activity.
• Take timely action to mitigate potential loss — including freezing accounts, escalating to partner banks, or documenting recovery steps.
• Suggest improvements to rules, alerts, and workflows to enhance efficiency and reduce false positives.
• Stay informed on evolving fraud trends in FinTech, ACH, and digital banking to strengthen Baselane’s detection strategies.

Requirements

• 3+ years of experience in fraud or risk operations, ideally in FinTech, payments, or a fast-paced startup environment.
• Strong investigative mindset with sharp attention to detail and pattern recognition skills.
• Hands-on experience in case management, handling disputed transactions or high-risk behavioral reviews.
• Ability to work independently, prioritize effectively, and adapt to shifting priorities in a dynamic environment.
• Clear written communication skills and a bias for action and ownership.
• Collaborative mindset with comfort working across teams such as BSA/AML, Product, and Operations.

Nice To Have

• SQL skills and comfort with data tools like Sigma, Looker, or Snowflake.
• Familiarity with fraud platforms such as Taktile, TLOxp, Alloy, or similar tools.
• Knowledge of banking regulations, Reg E, or fraud-related compliance frameworks.
• Experience using Zendesk or other ticketing/case management systems.

What We Offer

• Competitive compensation.
• Equity — ownership in what we’re building.
• High-quality Medical, Vision, and Dental insurance.
• Life Insurance and Disability coverage.
• Generous paid time off and flexible hours.
• Remote-first work environment with a home office stipend.
• Regular social events.