Product Specialist - Automotive Technology
About the Role
Legacy Automotive Network is hiring a Product Specialist - Remote to support our growing automotive dealerships. This is an excellent entry-level automotive opportunity for individuals who enjoy customer service, sales support, and working with the latest vehicle technology. No automotive experience is required—we provide a full paid training program to set you up for success.
What You'll Do
- Welcome customers to the dealership and assist with vehicle selection based on needs, lifestyle, and budget.
- Conduct professional vehicle walkarounds, explaining features, options, and benefits.
- Demonstrate new and pre-owned models, including technology, safety systems, performance features, and trim differences.
- Lead and supervise test drives while ensuring a positive, safe experience.
- Maintain strong working knowledge of dealership inventory, promotions, and manufacturer incentives.
- Log customer information and follow-up activity in the CRM system.
- Provide sales support by transitioning customers to a Sales Consultant or Manager for pricing and purchase steps.
- Stay up to date on product training, new model releases, and automotive industry trends.
- Maintain a clean, organized showroom and professional appearance at all times.
Requirements
- Strong communication and customer service skills.
- Friendly, energetic, and team-oriented.
- Professional appearance and demeanor.
- Ability to learn and explain automotive technology and features.
- Comfortable being active on your feet throughout the day.
- Valid driver’s license with an acceptable driving record.
- Weekend availability (standard for retail dealership operations).
- Customer service, retail, hospitality, or previous sales experience (preferred).
What We Offer
- Competitive pay structure (experience welcomed but not required).
- Paid training program with ongoing career development.
- Medical, dental, and vision insurance.
- 401(k) / retirement plan.
- Paid time off and holiday pay.
- Employee discounts on vehicles, service, and parts.
- Opportunities for advancement across multiple dealership locations.
- Supportive, team-focused work environment.
This Product Specialist role at Legacy Automotive Network offers an excellent entry-level opportunity with comprehensive training and a supportive work environment. Enjoy competitive pay and growth potential in the automotive industry.
Who Will Succeed Here
Proficient in using CRM systems like Salesforce or HubSpot to manage customer interactions and sales support effectively.
Demonstrates strong problem-solving skills and adaptability to quickly learn and convey the latest automotive technologies and features in a remote setting.
Possesses a customer-first mindset with exceptional communication skills, able to engage with customers enthusiastically while working independently from home.
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