Talantix.io
Remote Position•28.01.26
AI SCORE 8.5

IT Support Specialist - Remote Position for CMS Experiment

$5K–$6K/month
OfficeSoftware Development & IT ServicesWWRelocation
Linux•Puppet•Python•OpenStack•Shell Scripting

About the Role

We are seeking an IT Support Specialist for the CMS Experiment at CERN. This role is crucial as you will serve as the primary contact between the CMS experiment and the CERN IT department. As an IT Support Specialist, you will manage the virtual machine pool and ensure the smooth operation of Linux configurations, making this a vital position in our innovative environment.

What You'll Do

  • Act as the liaison between the CMS experiment and CERN's IT department.
  • Manage virtual machine allocations for the experiment using OpenStack.
  • Coordinate storage allocations with computing management and detector/physics organizations of CMS.
  • Set up, configure, and administer existing VMs of the experiment using Puppet.
  • Provide backup support for the management of the CVMFS content.
  • Assist colleagues in the system administration of VMs.

Requirements

  • Experience with Linux system administration and service configuration.
  • Familiarity with shell scripting and Python.
  • Experience with cloud systems, particularly OpenStack, is a plus.
  • Knowledge of ticketing systems and computing service support is advantageous.
  • Strong knowledge of system administrator tools like Puppet.
  • Ability to thrive in a multi-cultural environment.
  • Spoken and written English proficiency, with a commitment to learn French.

Nice to Have

  • Experience in a research or academic environment.
  • Familiarity with CERN's operational procedures.

What We Offer

  • A competitive monthly stipend between 5266-5793 Swiss Francs.
  • 30 days of paid leave per year plus 2 weeks of annual closure.
  • Comprehensive health insurance for you and your family.
  • Membership in the CERN Pension Fund.
  • A relocation package including installation grants and travel expenses.
  • On-the-job and formal training opportunities, including language classes.
  • The possibility to extend your contract up to 36 months.
Language Requirements
EnglishC1
French(optional)A2
BasicIntermediateAdvancedNative
Why This Job8.5 of 10

This IT Support Specialist role at CERN offers a unique opportunity to work in a groundbreaking research environment while managing virtual machines and providing essential IT support. Enjoy competitive benefits and the chance for professional growth.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

→

Proficient in Linux system administration, with hands-on experience in managing virtual machine pools and configurations, as well as familiarity with Puppet for automation tasks.

→

Strong problem-solving mindset and adaptability, crucial for effectively troubleshooting and resolving technical issues in a remote work environment, while also being able to collaborate with on-site teams at CERN.

→

Basic programming skills in Python and Shell Scripting to automate repetitive tasks and streamline processes, demonstrating an eagerness to learn and grow within IT support.

Learning Resources

→Linux Command Line Basicscourse
→Automating with Puppetcourse
→Getting Started with OpenStackguide

Career Path

IT Support Specialist - Remote Position for CMS Experiment(Now)→Systems Administrator(1-2 years)→DevOps Engineer(3-5 years)

Market Overview

Market Size 2024
$15.2B
Annual Growth
8.5%
AI Adoption in IT Support
45%
Investment in Open Source Technologies
+25%
Labour Demand for Linux Professionals
+12%
Avg Salary for Junior IT Support Specialist
$55K

Skills & Requirements

Required
LinuxPuppetPython
Growing in Demand
DockerKubernetesAnsible
Declining
Windows ServerjQuery

Domain Trends

Rise of Cloud-Based IT Support
With 60% of companies transitioning to cloud infrastructures, IT support roles are increasingly requiring knowledge of cloud technologies like OpenStack.
Increased Automation in IT Support
Automation tools are being adopted by 50% of IT departments, reducing the need for manual troubleshooting and creating demand for skills in Puppet and Ansible.
Growing Importance of Cybersecurity
Cybersecurity threats have increased by 30% in the past year, leading to a rising need for IT support specialists with knowledge in security protocols, especially on Linux systems.

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