U.S. Operations Intern - Remote

About the Role

Join Kiva as a U.S. Operations Intern - Remote and play a vital role in supporting our mission to expand financial access for underserved communities. This internship offers a unique opportunity to gain hands-on experience in the nonprofit and microfinance sectors while working remotely from the United States.

What You'll Do

• Support the U.S. Operations team with loan management and borrower support, ensuring efficient processes and positive outcomes.
• Engage in process improvements and project-based work to enhance operational efficiency.
• Gain exposure to microfinance concepts and participate in professional development opportunities.
• Collaborate with various teams to enhance the borrower experience through innovative solutions.
• Participate in educational workshops and networking opportunities to expand your knowledge and connections.
• Work independently and proactively, demonstrating strong critical thinking and attention to detail.
• Utilize intermediate skills in Google Docs, Word, Excel, and PowerPoint to complete tasks effectively.
• Enjoy problem-solving and relationship-building in a dynamic start-up environment.

Requirements

• Must commit to the full internship period of 6 months, working 24 - 32 hours per week.
• Open to applicants authorized to work in the U.S. and at least 21 years of age by January 13, 2026.
• Strong critical thinking and attention to detail are essential for this role.
• Proficient in written and verbal communication to effectively engage with stakeholders.
• Ability to work independently and proactively, adapting to the fast-paced nature of a startup.
• Intermediate skills in Google Docs, Word, Excel, and PowerPoint are required.
• Enjoy problem-solving and relationship-building with a focus on enhancing the borrower experience.

Nice to Have

• Experience in nonprofit organizations or microfinance is a plus.
• Familiarity with loan management systems or borrower support processes.

What We Offer

• A monthly stipend of $800 to support your living expenses during the internship.
• Professional development and skills workshops to enhance your career prospects.
• Access to Kiva’s network of Fellowship and Internship Alumni for mentorship and guidance.
• Participation in Employee Resource Groups and social activities to foster community.
• References provided for successful participants to support future job applications.